Whitley Morgan Business Coaching

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Budget 2021 Summary

Chancellor Rishi Sunak delivered his first Budget 2021 in the House of Commons today, announcing the government’s tax and spending plans for the year ahead. Here is a summary of the main points: Help small businesses develop digital skills by giving them free expert training and a 50% discount on new productivity-enhancing software, worth up […]

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Sales

You are the owner of a business – but do you think you are a sales person? The answer should be YES! – in fact you are the top sales person in your business and probably always will be – why?, because you should have the most knowledge about your product or service than anyone […]

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Testimonials

“Its always so lovely to receive a testimonial / review – we are so committed at Whitley Morgan to provide our clients the very best service, when we get a ‘thank you’ it makes our day! I have been working with Victoria at Whitley Morgan on processes for my business and have found her help […]

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Branding

#branding – Whether you are creating your brand for the first time or re-branding an existing business/product it is one of the most important areas to ensure you get right. It is a way of distinguishing yourself from your competitors and confirming what it is that you offer that makes you a better choice. To […]

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Insurances

Do you need Insurance? Public Liability – covers the cost of claims made against your business by a client or a member of the public, should  your work have resulted in injury or property damage. Public liability cover protects against the compensation pay outs and legal costs. People who are self-employed are most in need of public liability insurance. If you […]

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Great Customer Service

The key to good customer service is building good relationships with your customers. Thanking the customer and promoting a positive, helpful and friendly environment will ensure they leave with a great impression. A happy customer will return often and is likely to spend more and refer you. Excellent customer service involves meeting and surpassing expectations. It means showing the customer how important he or she is to you and […]

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Processes

What is a process? ‘A series of actions or steps taken in order to achieve a particular end.’ Three Core Reasons Why We Create Processes:- Be More profitable A good process is like a checklist that ensures the right things get done by the right people at the right time.    When you formalise a process, you […]